“The darkness of this gloomy night shall pass away…. the threatening clouds shall be dispelled and the stars of faith and charity will again twinkle in the clear heaven of consciousness."
Hello Friends of Holistique:
As part of our effort to help protect our patients and our staff, slow the spread of COVID-19 in our community, and comply with the CDC guidelines, effective this week, Holistique will become as virtual as possible, providing mainly online Telehealth visits with some necessary in-house appointments. Our naturopathic physicians will be available for you on a daily basis (Monday to Friday) through telemedicine appointments. Through online telehealth, using secured video or phone conversation, our doctors have the capacity to evaluate and diagnose conditions, order laboratory and diagnostic imaging, send prescriptions to your pharmacy, perform energy testing or ART (autonomic Response Testing), do nutrition and emotional counseling, prescribe hormones and supplements, and provide you with sound medical guidance through combining the science of Western medicine with the wisdom of Eastern medicine.
You will now be able to book online your visits with your physician t through our website, HolistiqueHealth.com/telehealth. Charles, our VP of IT, is working hard to make sure all online scheduling is available for all physicians. If you are not seeing your physician on the online scheduling or have any difficulties or do not have access to a computer, please contact our concierge team (at 425-451-0404), who will be happy to help you to schedule your visit. Please refer to this blog post for instructions on signing into your Telehealth session: https://holistiquehealth.com/how-to-connect-with-your-holistique-doctor-via-telehealth/
As a result of the current pandemic, the government temporarily has expanded the coverage for telehealth visits through video or phone, to include coverage by most health insurance carriers for those physicians contracted with insurance. The expansion includes temporarily allowing new patients visits as well as prescription of controlled substances including testosterone over the video or audio. Please contact your insurance to verify your telehealth coverage for your specific physician. All of our Holistique physicians are contracted with most medical insurance companies except for myself. You may continue to submit your superbill for the telehealth visits with me to your insurance company for reimbursement.
While our physicians continue to see patients online, we are reducing our staffing to minimal levels and will provide only in-office visits by appointment for those experiencing urgent medical issues.
Our intravenous and injection therapies will be available by appointment only. All other services, such as acupuncture, hyperbaric therapy, Ondamed therapy, Nanovi, massage therapy, thermometry, thermography, and spinal manipulation will be unavailable until the current pandemic situation has resolved itself.
Please call our office 425-451-0404 or send an email to firstname.lastname@example.org to have your prescribed supplements or bio-identical hormone medications sent to you through the mail. We will provide complimentary shipping for any orders above $100. For those who have urgent needs for their supplements or hormones, we will provide by-the-door delivery at Holistique. We have taken steps to ensure minimal disruptions in providing the necessary primary and chronic medical care for you, optimizing your health while reducing risks of exposure. We are continually tweaking our procedures to make your healthcare as seamless as possible and we ask you please to be patient with us in the meantime.
We continue to have one of our physicians on-call after hours for urgent/emergency phone consultations. We ask you that you use the doctor on-call only if you have urgent medical needs so not to overload the system during this pandemic for those who truly have medical emergencies. As with any telehealth visit, there will be an associated billing.
We are actively monitoring directives and recommendations from public health experts and governmental officials and will resume full operations at Holistique when we can do so safely. In the meantime, we appreciate the opportunity to continue serving you. Please let us know if you have any questions or concerns by contacting us through either your patient portal or by phone at 425-451-0404 or email, email@example.com.
Please be safe, positive, fearless and full of love,
To Your Health,
Nooshin K. Darvish, ND, FICT, ABAAHP
Chief Medical Officer