Joel Torres is very impressed and moved by the dedication and heart of the staff at the Brush Hill program and all that they do for the people they serve. Joel Torres is a Director of Operations (DO) in our Developmental and Brain Injury Services (DBIS) and oversees Brush Hill, a residential program in West Springfield for people with brain injuries.
Recently, one of the program participants was anticipating her 50th birthday with some anxiety and concern. She wanted to have a party to celebrate but was overwhelmed with the prospect of planning the event. In stepped the staff to support her and create a wonderful birthday celebration at Look Park.
The staff helped her design the birthday announcement flyer, cooked all the food for the celebration, and reserved and decorated the space at the park. Joel said that, “It was beautiful to see the staff come together and witness their loving care for people in the program.” He said it is extraordinary efforts like this that show staff aren’t doing this job just for the money. They are passionate about the work and care about the residents.
Everyone had a great time at the party. The woman celebrating her 50th looked like a queen for the day with her sparkling tiara and glowing smile! Joel said this labor of love included all staff from the program director to the nurse who came to the party to make sure the diabetic clients had the insulin they needed.
Joel said the Brush Hill staff shine in supporting residents to realize their goals and dreams, and they bring the same sense of commitment, cooperation and care to meet the daily needs of the residents. They displayed this strength on a recent weekend. The residents have many health issues, and on this weekend, each resident was hospitalized. Joel said it was also beautiful to see the staff pull together and deal in this crisis situation with compassion, flexibility and dedication for the residents and for each other.
ServiceNet joins Joel in thanking the incredible staff at the Brush Hill program:
Melvin Rivera, Ryan Soto, Iris Queeman, Nasha Sanchez, Xavier Rodriguez, Luis Rodriguez, Ashley Rosado, Sacha Ramirez, Nadene Westbrook, Carlos Valdes, Nancy Lockett, Melissa Rivera, Tyreek Poole, Sherly Rivera, Maribel Cortes, Anisa Sanchez. Relief staff played an important role. A special mention to Joanna Aviles, Daisey Aviles, and Sammy Taveras. The nurse, Ilsa Cintron-Madera and Enrique Gonzales, who came from another program to help, deserve a big hand.