Early Childhood Services (ECS) has closed all classrooms and suspended home visits beginning March 16 through April 13, 2020 to align with mandated K-12 school district closures. If the date for school districts to re-open is extended, ECS will follow the same timeline. Our employees are continuing to engage families and deliver services to the extent possible, remotely.
School Success has also aligned with mandated K-12 school district closures. Staff are continuing to engage families and deliver services to the extent possible, remotely.
Commodity Supplemental Food Program CSFP: Distributions are being held at the same time and place as current published schedules. Pre-packed boxes are delivered to individuals who are asked to remain in their cars and have their trunk emptied. Possibility of delivering two months of commodities at a time to reduce person-to-person contact is being explored. Large volunteer groups have been suspended, resulting in a greater reliance on staff to pack boxes in preparation for distributions.
The Emergency Food Assistance Program (TEFAP): The next distributions (quarterly) are scheduled for May. NEMCSA will follow state guidelines as received.
Intake still processing referrals and applications remotely and responding to any client issues. Face to face interaction between clients, contractors and NEMCSA staff has been suspended per direction of the Department of Energy. Staff no longer able to perform Weatherization role have been temporarily assigned to assist Food Programs while also completing desk work and training relevant to their role within Weatherization.
Currently out of funding for utility assistance. Seeking alternative funding and continuing to make referrals to other area organizations. Staff are also contacting utility companies to see what options may be available to individuals during the pandemic designation.
Normal business hours-staff working remotely. Staff are seeking additional motels to contract with to accommodate increased homeless needs in the area as result of area shelters closing or denying entry of new individuals.
Foreclosure Services Program: Paperwork is being sent through the mail or email. Once paperwork is received, an appointment is scheduled by phone and the counseling is completed.
Homeless Prevention Program (ESG) & Consolidated RRH Home visits will be conducted electronically through skype or phone calls. Initial intakes will be done through phone and verbal signatures will be obtained in lieu of documents. Inspections for evictions are waived and can proceed for payment. All other inspections operational as normal. All case managers, intake staff and the supervisor are working from home.
Family Self-Sufficiency Program: Quarterly contacts are being made by phone or electronically.
Financial Capability Program: Classes are being offered electronically through eHome America. Follow up is being done electronically or by phone.
Care Management/MI Choice Waiver Program: All Care Managers and Intake Specialists are remotely working and all participants are being called and monitored. Services are continuing to the extent providers are still engaged, assessments and reassessments being conducted by phone.
Congregate Meals: All Commission on Agings (COAs) are still providing this service apart from two, Montmorency and Oscoda counties. Meals are being offered as a drive thru service.
Evidenced Based Disease Prevention Program: Classes suspended until further notice. Home
Delivered Meals: Ongoing Food delivered to door or handed to participants.
Homemaker, Personal Care & Respite: All Non-essential services are suspended. COAs are screening participants and staff prior to visits.
Long Term Care Ombudsman Program: All complaints/ and concerns are being handled telephonically. Nursing homes and other care facilities are on lockdown.
Medicare/Medicaid Assistance Program (MMAP): All counselling being handled telephonically. Staff and volunteers in communities are all counselling by phone only.
Senior Community Service Employment Program (Title V): Program stations have suspended program activities.
Volunteer Program staff continue to work remotely as many grants and reports are coming due.
Foster Grandparent Program: This program is temporarily suspended until schools re-open.
Senior Companion Program: This program is temporally suspended due to nursing homes being closed to visitors and that most peer-to-peer clients do not want visitors during this time.
Retired Senior Volunteer Program (RSVP): This volunteer service has been suspended due to age of volunteers as most at risk.