The building you work in has blueprints that document the electrical conduits, water lines, and even the sewer lines. Facilities will maintain this information so they don’t randomly tear open walls or ceilings later.
What about your IT organization? Are they “tearing open walls” looking for lost knowledge?
What was missed? How many surprises occurred this week due to a lack of awareness? Was revenue impacted? Were customers impacted?
Stop the corrosion.
Improve productivity. Plan effectively. Manage risks before they become issues. Achieve better results.