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Online Booking Update
We are pleased to announce an update to our Online Booking system. You can now log in to your setup area and customise your system further as follows:
  • Appointment Reason displayed to clients can be different to your Internal Reason wording
  • A message can now be associated with a Reason – called “Client Instruction” – this will show on the screen in red to draw attention to the client to adhere to any requirements or any marketing messages. An example for a reason such as Ear Issues could be "If your pet is on medication, please do not dose on day of appointment".
  • Minor cosmetic changes from requests
Coming Soon

A mail-merge variable in VetLinkSQL which will render as “Click Here” for email and SMS. When email such as Reminders are broadcast, the underlying link will be an encrypted link that will log the client in automatically to book their pet's appointment. There will be no need for the client to log in at all! 

RoadMap

Business Intelligence: We are planning to build a BI tool so that your Online Booking system will allow you to use your existing clients and patient data, instantly, to detect scenarios and act on them for client interaction. The logic will be fully programmable by the practice. For example “IF Animal=Cat, AND Breed=Burmese, AND Age > 9 Years, AND NOT PURCHASED from Category “Geriatric Blood Tests” THEN ask “Fluffy is a breed that may be prone to Diabetes and Arthritis at her age; would you like to discuss a Blood Tests so we can catch it early? This will then be displayed to the Vet in the appointment notes.

Special Offer


This module is by far the hottest to date! Sign up now and save 50% off the Setup Fee. Users of the old booking system will be upgraded for FREE until March 2019, but must apply asap as the old booking system will be discontinued from 01 April 2019. Please note that due to this option’s popularity, we have a wait-list and set up may take between 4 to 8 weeks to implement. Priority will be given to existing users of the old system, then new implementations, after which we will prioritise new applications from existing clients. 
More Information
Click here to request Online Booking Webinar recording or email sales@cfl.co.nz

Head Office Housekeeping

VetLinkSQL Office Closed New Zealand Public Holiday
Labour Day
Monday 22nd October 2018

 
Please note that Monday 22nd October 2018 is a public holiday in New Zealand and therefore our support office will not be operating on this day. We recommend that any planned procedures requiring our support be scheduled outside this date. We apologise for any inconvenience caused.
Australia - 1300 361 447 
New Zealand - 0800 235 452 
United Kingdom - 0845 095 0132
Singapore - 3159 0522
Hong Kong - 3018 4585
United States - 8555 655 971 
Other - +64 9 489 2280
Email Support - support@cfl.co.nz 
Email Sales or enquiries - sales@cfl.co.nz 
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Should you have any questions please feel free to contact us at sales@cfl.co.nz.
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