Our teams work on designing and delivering easier-to-use products (services) for the public. Product managers are critical to the success of any delivery team, and boy, do we love ours!

But what exactly is a product manager, anyway?

Meet Bryan, Courtney, Clémentine, Dan, and Stevie-Ray, product managers here at CDS:

Rapidfire: in one sentence, what does a product manager do?

Dan: We help the team focus on what's most important (the people, the public servants, working software) and how to get there (strategy, sprints, "agile").

Wow. Not a small task. What does your day-to-day look like to get all of that done?

Bryan: Usually, my day-to-day is consumed by reactive tasks like responding to emails, slack messages, and other one-off things. On the recurring level, I have different tasks that I relegate to different times in the sprint. 

Some of those could include: 

  • a couple of days of preparing the backlog for the next sprint planning
  • preparing for the retrospective, organizing, and completing the action items that come from that
  • researching existing solutions and figuring out how we stack up
  • conducting research to understand the users' needs and make sure we are still aligned with them
  • making sure our roadmap and personas are up to date with any new information we come across as we build and collect more data

What advice would you give people who are currently doing this kind of work, or want to do this kind of work?

Clémentine: Communicate honestly, react with humility, remain curious. Don’t pretend to know it all because it is not possible and recognizing what we don’t know is really important for the job. Take every opportunity to learn very seriously. 


Want to learn more? 

Join us on Twitter at 12:00pm EDT on Wed July 31 for an Ask Me Anything (AMA) with our product managers! 

Can’t make it? Email your questions in advance or tweet @CDS_GC and use #ProductManagement.

Add to Calendar

APIs in Government

The Public Policy Forum (PPF) released its report “APIs in Government”  to raise awareness and encourage the increased adoption of APIs across government. The report shares a case study of Natural Resources Canada (NRCan)'s EnerGuide API and Canada Revenue Agency (CRA)'s Netfile. 


In the community:

The Code for Canada Showcase
Edmonton, July 29

IPAC Annual Conference: Public Sector Transformation
Winnipeg, August 18-21

Digital Academy 

The Ontario Public Service’s Service Design Guild


Work with us!

We're looking for a Head of Partnerships, Senior Developer, and a Senior Policy Advisor.

If you think one of these could be you, apply to join the team!

We want to hear from you, eh?

What parts of this newsletter did you like most? Is there anything you'd like to see that we haven't talked about?  Let us know.

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