A buzzword is a word or phrase that is popular, but loses meaning with overuse or if used incorrectly. Digital government has a lot of them.
If your goal is to make an impact, it’s important to get to the root of buzzwords: understanding not just their definitions but the intentions behind them. What do these words look like in practice and why do they look like that?
In this issue, we’re sharing resources that we’ve used to help us cut through the noise and ground our work in the principles behind the buzzwords.
Digital government reading list
We get asked for suggested reading materials on digital government topics often. So we’ve put together online resources (that we’ve found helpful in our work!) to act as an introduction to digital service delivery.
Like other digital delivery organizations, we work in cycles. Each cycle serves a purpose that preps us and provides enough research, testing, and iteration to move us to the next cycle.
In order for us to know if we’re ready to move on and if we're meeting intended goals, we measure and evaluate the state of our service at each phase. Here are the criteria we use to know we’re moving in the right direction.
In partnership with Shared Services Canada, Treasury Board of Canada Secretariat launched a new Twitter account to share Digital Government news from within Canada and in the international community. Follow them to stay up to date with all things digital government.
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