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Digital service delivery is exciting stuff! We definitely understand the appeal of wanting to launch right into the work. And while it’s true we don’t want “perfect” to be the enemy of “good”, it’s still important to take time before the first sprint to create the right conditions for team success. 

For us, that means hiring multidisciplinary teams and empowering them with the right tools and environment for digital delivery.

In this issue, we share tips for hiring multidisciplinary teams in government, and some considerations to help those teams succeed.

A quilt woven together with different patches, designs, and team members.

How to hire multidisciplinary teams in government

Multidisciplinary teams are key to how we do our work at CDS. With the combined brainpower of researchers, designers, developers, policy advisors, and product managers, we’re better equipped to solve complex problems together in real-time.

But wait a minute – don’t you always have to hire government roles in classification silos? Turns out, no. With the help of the Office of the Chief Human Resources Officer, we’re busting those hiring myths!

A collection of flowers, leafs, and insects.

Creating conditions for success

Why do some digital services fail, while others succeed? Perhaps for the same reason we have a hard time growing tomatoes outdoors in February. 

With the help of our new Exploration service, we’re learning that delivering better digital services is like gardening. You can plant as many seeds as you want, but if the conditions aren’t suitable for growth, the seeds won’t sprout and the garden won’t thrive.

Read about the new service and some considerations for helping your digital teams thrive.  
Accessible fonts: Arial, Atkinson Hyperlegible, Calibri, Century Gothic, Helvetica, Tahoma, and Verdana.

Quick tips: accessible fonts

Legibility should come before style when picking fonts. That’s because stylized fonts can be inaccessible to people with visual impairments or learning disabilities.

Some fonts we like: Arial, Atkinson Hyperlegible, Calibri, Century Gothic, Helvetica, Tahoma, and Verdana.

The letters are clear and easy to read.

In the community:

Psychological and wellness support services for LGBTQ2+ communities
Canada School of Public Service
May 17

The future of public sector management: equipping institutions to better manage challenges
Canada School of Public Service
May 18

How to manage people in government: the essential skills
May 20

Emotional intelligence in the workplace
Canada School of Public Service
May 21

Workplace communication in a virtual world
Federal Youth Network
May 25

How to be an adaptive leader in the public service
May 27


Digital Government group
(Requires Government of Canada network connection)

Work with us!

Roles we're looking for: 

  • Developers
  • Senior Service Designer
  • Senior Content Designer
  • Senior Agile Delivery Manager
  • Senior Product Manager
  • Policy Delivery Team Lead

If you think this could be you, apply to join the team!

We want to hear from you, eh?

What parts of this newsletter did you like most? Is there anything you'd like to see that we haven't talked about?  Let us know.

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Canadian Digital Service · Government of Canada · 219 Laurier Ave W · Ottawa, ON K1P 5J6 · Canada