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We’re excited to announce that our GC Notify tool, that helps government departments send notifications, has moved from the Alpha to Beta phase. This means it’s more stable, reliable and secure than ever before. 

In this issue, we talk about what Beta means for GC Notify, how it is being used by government departments, and answer the top three questions public servants who want to start using the service often ask us.

A laptop and phone showing the GC Notify home page in Beta.

A new and improved Notify

After introducing the GC Notify tool in 2019 and improving the ways it meets people’s needs, we’re excited to announce that the service has officially reached Beta! That means we have new and improved features that let public servants build and send messages to the public more easily and securely.

Want to learn more about these features and the service that’s helped government departments send over 9.5 million notifications? Check out our blog post.


 

A laptop showing the GC Notify home page.

Top 3 questions about Notify

Why should I use GC Notify?

GC Notify provides a simple and efficient way for departments to build and send emails and text notifications to people who use their services. It sends notifications either in bulk using a list upload feature, or to single recipients. 

It’s been adapted to fit the Canadian context and meet government standards such as accessibility, official languages, security and privacy. 

Is GC Notify free? 

It’s free to use! Departments can send up to 10 million emails, and up to 25,000 text messages a year for free. 

What does it take to set up GC Notify? 

GC Notify is a building block that can plug into your existing technology structure or processes. The tool is quick to set up — developers can get straight to building, prototyping, and testing without having to go through a burdensome procurement process.

 You can view the API documentation to learn more.

 

A phone showing ”Get COVID-19 Updates,” an email subscription service that sends Canadians updates on important information about COVID-19.

Who's using Notify?

We’re grateful to the government teams who adopted GC Notify, and who continually help us improve the service. Our team has helped over 88 government services send important updates to the public and members of the government — and we hope to continue working with many more! 

Some departments who’ve used GC Notify include:

  • Health Canada - sending COVID-19 related updates to Canadians.
  • Service Canada - sending email confirmations to improve people’s experiences with Canada.ca. 

  • The Government of Nova Scotia - sending text updates to Nova Scotians about their appointment statuses to manage physical distancing during COVID-19. 

If you're curious about how GC Notify has been used in other departments, and how it can be used in yours, sign up for a demo.

 

In the community:

CSPS: Best practices on
official languages

March 3

CSPS: Women who lead
March 8

Building accessible services
March 10-11

How to build an empathy-based
public service

March 17

Teaching public service in the
digital age

Online reading 

CSPS: Anti-racism series 
Online reading

Work with us!

We're hiring for a(n): 

  • Internal Communications Advisor

  • Senior / Principal Software Developer (Python)

  • Senior Front-End Software Developer

If you think this could be you, apply to join the team!

We want to hear from you, eh?

What parts of this newsletter did you like most? Is there anything you'd like to see that we haven't talked about?  Let us know.

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