This edition's topics – July 2018

The latest on products and services

Find relevant benefits for Veterans

The partner: Veterans Affairs Canada (VAC)

The product: An online tool to make it easier for Veterans and their family members to determine which benefits, programs, and services are relevant to them. 

What's happening:
  • The product team has been developing an alpha prototype and testing the application with Veterans to see how easily and quickly they can find, review, and apply for benefits.
  • Usability testing will continue to uncover refinements that can improve the experience of users.
  • Developers from VAC worked alongside the product team in Ottawa to help ensure handing over of the product is successful.
  • We are currently looking for Veterans to help us evaluate the ease of use and content of the prototype. If you are interested in participating, please email
To learn more, read these blog posts:

Reschedule a citizenship test

The partner: Immigration, Refugees and Citizenship Canada (IRCC)

The product: A service that will allow people reschedule their citizenship test online, moving away from paper-based processes. 

What's happening:
  • The product team launched the service to users in private beta, which means citizenship applicants at the IRCC local office in Vancouver can now request to reschedule their citizenship test online.
  • Over the next few weeks, the beta service will continue to be tested by applicants and frontline staff and improved based on feedback and website data. This includes refining the experience on mobile devices and continuing to iterate the service based on the outcomes of further accessibility testing.
To learn more, read these blog posts:

Track web security compliance

The partner: Treasury Board of Canada Secretariat, Chief Information Officer Branch
The product: An online tool to help people understand which  government sites and web services are meeting good security practices, such as requiring privacy-protecting Hypertext Transfer Protocol Secure (HTTPS) connections.
What's happening:
To learn more, read these blog posts:

Guidance on regulatory consultation

The partner: Treasury Board of Canada Secretariat, Regulatory Affairs Sector (RAS)
The product: Providing guidance on the development of an online consultation platform to engage Canadians in the development of regulations, with the aim of improving the transparency and efficiency of the rule-making process.
What's happening:
  • The team identified and validated user needs and conducted a market analysis of Software as a Service consultation products.
  • The viability of procuring an existing product was tested and recommended as an alternative to building and maintaining a custom product.

June Show & Tell: a summary

On June 15, we held our second Show & Tell event where teams demoed product work and our CEO, Aaron Snow, talked about how we’re driving a delivery-first culture at CDS. You can watch the entire Show & Tell event on our YouTube channel.
To learn more, read this blog post: Showing the Whole Iceberg

CDS Design Jam with ESDC and CRA

We hosted a Design Jam, in partnership with Employment and Social Development Canada (ESDC) and the Canada Revenue Agency (CRA), on June 21. Jammers from each department collaborated together on service challenges using citizen-centred design thinking. You can watch snippets from the day, including how to group idea proposals, on our YouTube channel.
To learn more, read this blog post: Service Design: That’s our jam

Have your say on Government of Canada digital government and services!

From now until August 13 you can provide feedback on a draft Government of Canada-wide commitment for digital government! This includes a digital policy, a data strategy, prioritizing open source, and service and Artificial Intelligence (AI) transparency. Digital services were a top priority from the community throughout Open Government consultations that took place over the past few months, and this comment period is an opportunity to ensure that the commitments move government in the right direction.

Join CDS!
Head of engineering

Do you know someone who can build and lead a high-performing engineering team? From setting the tone and vision, to shaping technical choices, we’re looking for someone to help ensure we’re building meaningful, accessible, inclusive, and secure services, in the open. Find out more about becoming our first head of engineering.

Product managers

We’re hiring product managers at various levels of experience who can lead teams, solve problems creatively and ship value to users as early as possible. Know someone who can provide product management leadership to deliver better public services for Canadians? Find out more about joining our team as senior product manager or product manager.


Know someone with a passion for contributing to open source projects and sharing work on public code repositories? We’re looking for developers with experience working on agile teams who can deliver high quality code in languages such as Javascript, PHP, Ruby, Python and SASS. Find out more about joining our team as a developer.

Contact Us

All feedback, comments and questions are welcome! We’re also looking to expand our reach and stay connected with the broader digital community in Canada, so we encourage you to share this newsletter!

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