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eBay privacy breach exposes users' real names. Etsy discusses new search. Green Monday is here.
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December 7, 2017
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Today's Blog Posts

eBay Privacy Breach Exposes Customer Names on Google

Google Shopping is displaying the real names of eBay customers next to the reviews they left for products in a massive breach of privacy.

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Is eBay Frequently Bought Together Feature Win or Lose?

eBay feature called Frequently Bought Together showcases other sellers' items with the one a shopper is viewing - win or lose?

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Returns Are the New Free Shipping

A shopping app is adding to the pressure on sellers to offer free returns, no questions asked. Is this a dangerous road to go down?

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eBay Garbles Item Descriptions on Mobile Devices

An eBay seller says her listing descriptions are garbled on mobile devices and calls the messaging system virtually useless.

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Today's Industry Stories

Stamps.com Launches a System Status Page

Stamps.com launched a System Status page where users can turn to for answers about service disruptions.

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eBay Runs Sitewide Sale Not Restricted to Deals

eBay is running a near-sitewide sale where shoppers can receive a $15 coupon off a minimum purchase of $75.

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Californians Impacted by Wildfires Can Request Seller Protection from eBay

eBay said it is monitoring the wildfires in Southern California and provided a phone number for sellers to request account protection if they are impacted by the ongoing devastating weather event.

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Etsy CEO Josh Silverman Shows Sellers New Search

Etsy CEO Josh Silverman took to YouTube to update sellers on some of the changes he was making after taking over from Chad Dickerson in the surprise company shakeup in May.

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eBay Expects Green Monday to Be One of Its Busiest Days

eBay expects Monday, December 11th, to be one of its busiest holiday-shopping days, and will kick off new deals every hour on what is the 10th anniversary of Green Monday.

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Ecommerce EKG

User-Reported Issues:

  • eBay hiding some listings from search results
  • eBay: issued refund for combined shipping and tracking number removed for buyer
  • PayPal does not allow priority mail to Canada valued at over $400

Read All Issue Reports

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Company Information
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