The weekly newsletter filled with unfiltered stories and opinions on happiness,
support, and self-improvement.
Matt here to tell you what to expect from this month's newsletter 👋⏯️
Hey 👋

A month of craziness this month and by far the most exciting thing is we’ve hired a new Content Producer...and they’re AWESOME! 🦄✨

I’m super excited to announce Loni has joined the Customer Education team and has already published their first post. 🎉

In their post, Loni walks us through her experiences of different cultures and how priorities and politeness can differ massively. I won’t spoil it, but cue a wonderful realisation about rushing through life. You can read that here. 👀

Also on the blog here, we have a rare post from the one and only HelpDocs CTO, Jarratt! They talk about their creative evolution and open up about carefully crafting 125 (absolutely magnificent) blog header images for our posts. 😍

And then I get a little reflective. Shock!

Following a little negative feedback, I set the record straight as I realise things have been a little less positive on the blog than I intended (read that here). And finally, I come to a stark realisation that perhaps I’ve been wrong about being so anti-marketing for the past few months. 😱 You can read about that one here.

Links to all those articles are below. 👇👇👇

There’s a couple of neat articles there too so feel free to share this around and let us know what you think.

See you soon 👀

PS: We’re still hiring on the Dev and Customer Ed. teams.
Take a look:

📖 From the blog

On the Perils of Rushing

When Loni was eighteen her roommate convinced her to go to a random meditation session in New York City. 🧘🏼‍♀️ It sounded New Age and spiritual. Like something you’d expect from Los Angeles. Nonetheless she was skeptical.

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Reassessing Opinions

Strong opinions, loosely held is a statement that sticks at the core of the HelpDocs culture. We’re all super opinionated. But it’s rare for us to so vehemently protest or refuse to yield on something when presented with a better option.

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125 Blog Header Images and Counting

I’ve always been a creative at heart. Unfortunately, this doesn’t quite match up with my impatience. When I pick up my Apple pencil I’m usually fuming with myself within the first five minutes. I twiddle my thumbs, endlessly scroll through Dribbble barely containing my envy for these

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Frustrated Tones and Reflections

A few days ago, an applicant for one of the Customer Education roles commented about our blog. It’s not uncommon. Often people wanna be seen as having done their research. And I do really appreciate any feedback we get when it comes to our posts. But this time it

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📚 What We're Reading

6 initiatives we use to fuel strong internal communication at Front

Transparency is one of our core values at Front, which means we put a lot of thought into internal communication. Whether it’s “How do I book a meeting room?” or “How are we doing on our revenue goals?” we want everyone on the team to feel empowered to find answers and ask questions.

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Six Things You Can Do Today To Be More Disability Inclusive

In our last post, we highlighted a few companies that have been recognized for embodying disability inclusion in their workplaces. Inspired, we decided to create a list of six things every workplace can begin doing today to be more disability-inclusive.

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Accessibility for Teams

The .gov means it’s official. Federal government websites often end in .gov or .mil. Before sharing sensitive information, make sure you're on a federal government site. The site is secure.

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