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Updates from Johns Hopkins University Research Administration
Volume 3, Issue 4 | August 15, 2018
JHURA Transactional Survey
Transactional Surveys for JAWS and SWiFT
 
Starting today, JHURA will be sending a brief transactional survey to JAWS and SWiFT users in order to measure our service quality and identify target areas for improvement. Thank you to the 50+ faculty and staff members who have responded to Coeus surveys since the initial rollout in July.
 
Remember, the survey is set up as a routine touch point and each activity will be measured no more than once per quarter. (i.e. If you submit a proposal, receive an award and have a subaward issued all within a single quarter, you will receive no more than three surveys to measure each experience.)
 
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When you receive the survey, we ask that you take 2-3 minutes to answer 4 questions and comment on your level of satisfaction with JHURA’s service. The information we receive will provide important and actionable feedback on what we do well and areas for improvement.
Questions? Email jhuranews@jhu.edu or call 724-997-1922.
Copyright ©2018 Johns Hopkins University Research Administration, All rights reserved.

Contact Us:
1101 E. 33rd Street, B001, Baltimore, MD 21218
(443) 997-1922
jhura@jhu.edu

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Johns Hopkins University Research Administration · 1101 E 33rd Street · Suite B001 · Baltimore, MD 21218 · USA

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