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    Photo courtesy of Pete Lawler

April Newsletter                 

Welcome to the April Newsletter of Berwick Smile Dental Care. We hope you are all safe and well and are making the most of Lockdown as best as you can. It has certainly made it easier with the lovely weather we have been having. For the first month since our practice doors opened almost 10 years ago, we have not seen a patient in our chairs. It is sad and surreal times, but we are reassured by your continued support and know that we are doing the right thing to protect our team and our patients. We have celebrated Ashleigh's, Indra's and Tamsin's birthdays this month with cake as always, but in isolation, instead of altogether. We know there is going to be one hell of a party once this is over!
We want to reassure our patients, friends and family, that we are of course still here for you all, just a phone call, message or email away. Please keep in touch, we would love to hear from you!

NHS Hospital Volunteer
We are super proud of our dentist Leigh, who is volunteering at Hexham General Hospital. We cannot imagine how stressful it must be working on the frontline at the moment. We truly are grateful to each and every one of you for continuing your care through this difficult time. And Thank you Leigh for helping and supporting our NHS!
 
Keep In Touch
If you are a loyal patient or even a friend of Berwick Smile and feel the need to talk, please know that we are here for you. Call us on 01289 305205, message us on Facebook or Instagram, or send us an email; we would love to hear from you. 
Keeping in Touch!
We are a very close team here at Berwick Smile, as you all know, and we definately miss eachothers company. The Berwick Smile ladies ended up having a Zoom call to catch up. Kids making noise in the background, but at least we got to say Hi!
 
 
Expectation Vs Reality
We have all be getting into the spirit of arts and crafts throughout Lockdown. Indra and her boys did a wonderful job with their egg painting, they had lots of fun, but won't be winning any prizes soon!
Who's there to help?
B.F Wholesale Fruit and Veg are a locally run family company that have taken Lockdown in their stride and delivering their produce in Berwick and the surrounding area. A huge range of fresh fruit and veg delivered straight to your door. Huge thank you to these guys who are working hard to help us in this time of need. For more info, click the link below.
 
B.F Wholesale Fruit and Veg
Incredible People and Their Stories
This is Linzi, a loyal patient from the beginning of Berwick Smile. Linzi works for the Co-op and we would like to say 'Thank you for everything you are doing in this difficult time'.
“I started working at the Co-op in 1995 and in the last few weeks we’ve had to adapt to a very different way of working in a short space of time. Our priority is keeping our coll
eagues and customers safe at all times. At first this seemed like a military parade, firstly educating ourselves of this new way of working and then educating our customers of our new normal. The business has done everything in its power to keep us all safe by installing protective screens in all its 3000 stores and by providing all colleagues with PPE. Our new best friend is sanitiser with anything that poses a risk of contamination gets sanitised. We have literally used gallons so far. Every single person that walks through our front doors is liable to be a carrier of this invisible disease so we fear each day not for ourselves, but what we are taking homes to our families. We get through each day with humour, although we know this horrible pandemic is going on in the world and is very close by in our neighbourhood, we need to have some sense of normality so we all support each other and we have plenty of laughs. We are a very close team and our shop is a big part of the community with many vulnerable customers, so we help out whatever way we can to make sure everyone is fed. #itswhatwedo”.
Once again, thank you to Linzi and her team for everything they are doing!
Incredible People and their Stories 
There are so many people we would like to thank right now. Here is Michelles story. “As a manager on the railway, Easter is going to be a very different event for me this year. It’s the first holiday of the year and the first time families get together properly since christmas. Sadly I won’t get to see joy of people reuniting on this holiday, I won’t have the
stress of making sure all of our customers get to their families safely, I won’t have sore feet and aching legs... but what I will have is the knowledge that I am safe, my family is safe and my friends are safe, because our customers stayed at home and washed their hands."
An Update on No Updates
We want to keep you updated on our current guidelines from the Chief Dental Officer England as much as possible. The guidelines we have received have been very limited and have not changed much throughout the lockdown in the past 5-6 weeks. Please follow us on Facebook, Instagram and Twitter to receive the most up-to-date practice information and how we will be proceeding in the coming weeks and months. 
 
Happy Birthday!
A huge Happy Birthday to these three Berwick Smile Ladies, who celebrated their birthdays within 5 days of each other. Unfortunately our Lockdown Birthday Celebrations were not quite as foody and chocolatey as they usually are. Alison got her baking bowl out and we each had cake delivered safely to our door! It will certainly be a big celebration once we are back together.  

We Miss You!
Just a few of the faces we miss. We cannot wait to get back to real life and real dentistry. It’s what we know, it’s what we’re good at, it’s what we love. We hope you are all safe and well and we look forward to seeing you all soon.
Practice Plan
Our Membership Plan Patients will continue to be looked after through their Redundancy Protection and Emergency Assistance Scheme and will be prioritised for all their necessary appointments once we can resume general and routine dental care.
We greatly appreciate your ongoing support throughout these difficult times and by continuing your membership plan, you are helping Berwick Smile Dental Care ensure we are still here for you all once the COVID-19 crisis is over.
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